Investor protection
Every Concern Deserves A Clear Path.
If something isn't right, here's how to tell us — and how to escalate.
Escalation matrix
Four Steps To Resolution.
1
Level 1 — Customer care
Email customercare@rkfml.com or call +91-011-48564444.
2
Level 2 — Compliance officer
Escalate if unresolved. Officer name and contact to be published by RKFS.
3
Level 3 — SEBI SCORES
Lodge a complaint at scores.sebi.gov.in.
4
Level 4 — Online Dispute Resolution
Use the SMART ODR portal at smartodr.in.